Frequently asked questions

Every property is priced individually, because no two are alike. The main factors are how much roofline there is and how high it sits, how each area is reached, what is lit beyond the roofline, and the light style. Your written quote itemizes the design so you can see what each part costs before you decide.

General guidance

Ask when you get in touch. Any cost is explained before anything is arranged.

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Your name and contact details, the property address, the type of property, the services you're interested in and the light style you like. Photos of the front of the home and any association guidelines help a lot.

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Your quote states who supplies the lights and what's included.

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As early as you can. Late November and early December are the most requested installation dates, so asking in September or October gives you the widest choice.

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Ask when you request a quote and we'll tell you what cover applies to your job.

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Lights are attached with clips made for the surface, such as tile, shingle or gutter, rather than nails or staples. We look at the roof and gutters first and raise anything that could affect the installation.

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Salt air, damp mornings and wind are harder on outdoor lighting than inland weather. A display near the ocean should use outdoor-rated lights and cords, with connections kept off the ground and out of standing water. Your quote lists what will be used on your property.

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Often, yes. Long stairs, slopes and narrow streets are common here, so access is part of every walk-through: where a vehicle can stop, where a ladder can stand safely, and whether a lift is needed. Anything that affects the price is listed in your quote.

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Not at all. Share any guidelines on decorations, colors, dates or timers and we'll design within them. Getting the association's approval, where it's needed, is the homeowner's responsibility.

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Roof work isn't done in rain or high wind, which can come off the ocean quickly. If the weather makes the agreed date unsafe, we contact you to arrange the next suitable date.

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First check whether an outdoor GFCI outlet has tripped; pressing its reset button often brings the power back. If not, contact us. What's covered during the season is set out in your quote.

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Takedown after the season is one of the services on this site. Your quote shows the takedown date and whether it is included or listed as its own line.

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Ask about storage when you request a quote. If it is available for your display, the terms and cost are written in your quote.

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Any warranty or service commitment that applies to your installation is written in your quote. We don't promise anything that isn't in writing.

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Glowcraft serves Laguna Beach, California (ZIP code 92651), from North Laguna to South Laguna, and nearby communities including Dana Point, Laguna Niguel, Aliso Viejo, Laguna Hills, Laguna Woods, Newport Coast. If you're not sure whether your property is in range, send a quote request with your address and we'll tell you.

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Yes. Alongside homes, Glowcraft plans displays for galleries, shops, restaurants, hotels and offices. Commercial projects are quoted individually.

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Payment terms, including any deposit and when the balance is due, are written in your quote. You'll see them before you agree to anything.

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Requests are answered in the order they arrive. In October and November, when most requests come in, replies can take a little longer.

General guidance